Values
We value collaboration
Itella adheres to a set of principles in its operations that form the foundation of its business. They guide the focus of our activities throughout the world.
Our priorities are the day-to-day activities and work of our employees, who keep their promises and are constantly growing together and for the good of our customers.
We want to make our general principles and standards of business etiquette an integral part and a common thread throughout the day-to-day activity within our company, when working with clients, and when making decisions.
Meeting the needs of our clients
If our clients succeed, we are guaranteed to succeed. We are a reliable partner that listens to and understands our clients, their needs, and the nuances of their business. We are always looking for the optimal solution for our clients. We guarantee the accuracy and timeliness of information and provide service with a positive attitude. We are constantly monitoring the results of our work and the benefits gained by our clients.
We never stop making improvements
We actively search for new methods based on the requirements of our clients. We are not afraid to scrutinize the efficiency of established methods. We adopt new technologies efficiently and quickly and maintain transparency in the creative process. We are constantly growing as individuals, as a team, and as a business. We learn from our mistakes and assimilate the most effective methodologies. We aim for the highest worldwide achievements in the field of logistics. We adopt the most innovative solutions in the field of logistics, management processes, and information technology
We keep our promises
For us, reliability is a matter of honor. Our reliability is demonstrated in our attitude towards each other, towards our business, and towards our clients. We bravely assume liability for our actions, perform our work with high levels of service, and keep the promises that we make. We implement the solutions that we choose and adhere to the schedules that we adopt. We work openly within collaborative processes and business ethics standards. Everyone who works in our company must be certain that the promises made to our employees will be exactly and on time.
We form partnerships
An effective partnership is the key to success. We collaborate with clients, partners, and colleagues. Collaborative work means taking into account a variety of perspectives: We do everything possible to implement common objectives, listen to each other, and acknowledge each other's accomplishments. We value each individual employee, his contribution to our business as a whole, and the professional abilities.
In 2007, Itella Corporation started a program with the objective of specifying our principles for our daily activity and our decision-making process. Our goal is to reinforce a positive corporate culture and more effectively achieve our strategic goals. In addition to these principles, we adhere to business ethics standards.
Meeting these principles with the aim of achieving the strategic goals we have set as one of the main objectives and duties of each employee and our company.